We're dedicated to serving proud of growing our world-class client base.
B-Line Medical has an unrivaled customer loyalty track record. 98% of our clients are still with us after 10+ years of being in business. Many customers have been with B-Line Medical for over half of our journey. We attribute this success to our focus on excellent service after installation. Our remote monitoring and 100% in-house, Washington D.C.-based development and customer support is treated as a seamless extension of our philosophy that working with us should be a frustration-free experience.
B-Line Medical is committed to operational excellence. Our clients are served by a 100% in-house, Washington D.C.-based support team that is available 24/7 for email support and 24/5 live phone support.
More top-rated medical schools, nursing programs and hospitals choose B-Line Medical solutions for their healthcare education programs than any other competing solution.
B-Line Medical's client base includes 500+ healthcare institutions in 31 different countries on six continents. Multiple international offices and distribution partners and allow us to remain committed to serving a global community.
B-Line Medical's remote monitoring system provides proactive and real-time product health checks, allowing our Support team to address issues before they become larger problems.
After 10 years serving the healthcare simulation, quality improvement and patient safety communities, B-Line Medical remains the most trusted solution with a 98% client retention rate.
Customer Solution Center
B-Line Medical's Customer Solution Center includes video and written tutorials, access to monthly training webinars, FAQs, software guides, and the ability to submit feature requests for future versions of our platforms.
Who are our clients?
B-Line Medical's world-class client base is comprised of medical schools, nursing schools, hospital simulation programs, military medical institutions, pharmaceutical companies, allied health programs, pharmacy schools, and hospital emergency departments, operating rooms, trauma centers and more. B-Line Medical's platforms can accomodate your needs at any stage of your program's development.